SpiceJet Walk In For Freshers & Experience On 14th March-Any Graduate Can Attend
SpiceJet Walk In For Freshers & Experience On 14th March-Any Graduate Can Attend
SpiceJet is an Indian budget airline headquartered in Gurgaon, Haryana. It is the second largest airline in India by number of domestic passengers carried, with a market share of 13.6% as of March 2019
SpiceJet Walk In
Qualification: Any Graduate
Experience : 00-05+years
Department: Customer Experience
Role: Senior Executive/ Executive
Job Location: Gurgaon/Gurugram, Delhi / NCR
Time and Venue:
14th March , 9.30 AM – 11.00 AM
Building 323, Udyog Vihar, Phase IV, Gurgaon – 122016
Job description:
SpiceJet invites energetic and enthusiastic candidates to join them for the position of Executive /Senior Executive in our Customer Experience Department on Tuesday, 14th March ’23, from 9:30 A.M. to 11:00 A.M.
Designation : Executive /Senior Executive
Department: Customer Experience
Educational Qualification: Graduates (Any stream) Only
Experience Required: Min. 6 months in a similar role (Freshers May also apply).
Job Location: Gurgaon
Job Description :
Proactively attend to all the queries, complaints, and requests across the company’s Email.
Raise issues to the concerned teams and follow up for resolutions
Proactively and continuously keep the customer and stakeholders informed about the status of the problem
High level of individual discretion to ensure customer satisfaction and business success
Build credibility with customers by empathizing with their problems in words, proactively understand their needs, and responding promptly
Accurately document all customer issues via emails and customer support tools, adhere to the process, and follow up timely
Highlight the noise in the social space to the key stakeholders within the organization and ensure speedy resolutions
Required Skills :
Good command over English Language, ability to effectively communicate information in written format
Customer service experience of at least one year
Should be smart, witty, and innovative writing skills
Willing to work in shift 24*7 shift.
Eligibility Criteria: 18 -27 yrs